This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Windows 10 crash, can't find Thunderbird folder in windows.old roaming folder, only in local folder. Tried to copy over, but doesn't recover previous profiles.

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर christ1

more options

I've followed instructions for similar issues, but there's no Thunderbird folder in the windows.old/<user>/appdata/roaming, only in the windows.old/<user>/appdata/local folder. I've copied that across C:/<user>/appdata/roaming, but it doesn't pull in the old data, nor if I copy the folder to the local folder. Any assistance gratefully received,

I've followed instructions for similar issues, but there's no Thunderbird folder in the windows.old/<user>/appdata/roaming, only in the windows.old/<user>/appdata/local folder. I've copied that across C:/<user>/appdata/roaming, but it doesn't pull in the old data, nor if I copy the folder to the local folder. Any assistance gratefully received,

All Replies (1)

more options
I've copied that across C:/<user>/appdata/roaming

When 'there's no Thunderbird folder in the windows.old/<user>/appdata/roaming', you copied what across?

</blockquote> but it doesn't pull in the old data </blockquote>

What old data? Please be specific and provide the entire path.

nor if I copy the folder to the local folder.

You copy what folder? To which 'local folder' exactly?

What happens when you start Thunderbird?

christ1 द्वारा सम्पादित