This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot access Tools/Options menu vers 60.4.0

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Doc16743

more options

Suddenly I cannot access the "Options" menu. It shows in the tab "Tools", but when selected Thunderbird locks up, requiring End Task from Task Manager.

If I restart with all add-ons disabled, "Options" does become available. However, if I disable any one of the add-ons individually, "Options" locks up the app. Makes it impossible to isolate which add-on might be causing a problem.

Thunderbird upgraded to this version (64.4.0) a week or two ago, but have not had the need to open "Options" until now. Unsure if the defect is due to this upgrade or something different. Nothing appears in the Error Console or Crash Reports.

Thanks Doc

Suddenly I cannot access the "Options" menu. It shows in the tab "Tools", but when selected Thunderbird locks up, requiring End Task from Task Manager. If I restart with all add-ons disabled, "Options" does become available. However, if I disable any one of the add-ons individually, "Options" locks up the app. Makes it impossible to isolate which add-on might be causing a problem. Thunderbird upgraded to this version (64.4.0) a week or two ago, but have not had the need to open "Options" until now. Unsure if the defect is due to this upgrade or something different. Nothing appears in the Error Console or Crash Reports. Thanks Doc

चुने गए समाधान

PLEASE DISREGARD

Using a two monitor setup, and somehow the "Options" screen was opening on the secondary monitor (which is off most of the time).

Sorry for the wated bandwidth Doc

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (1)

more options

चयनित समाधान

PLEASE DISREGARD

Using a two monitor setup, and somehow the "Options" screen was opening on the secondary monitor (which is off most of the time).

Sorry for the wated bandwidth Doc