This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox can't load https SUBdomains websites

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 24 views
  • के द्वारा अंतिम प्रतियुतर MarieDio

more options

Hi, I run FF Quantum on Mac OS 10.10.5. Before the last update I did not notice this problem. Now, it's hell.

I can load all https wordpress websites' admin (login) page) fine EXCEPT if they are subdomains.

For instance, I can load https://domain.com/wp-admin, but I cannot load https.//subdomain.domain.com/wp-admin. It goes in an unending TLS handshake loop and never loads.

If I clear cache and cookies, I get to see the login page but after I enter the credentials (yes, they are the right credentials), I end-up in the same infernal loop and the site never loads.

Yes I have done everything else, and nothing works. No, I don't have a firewall or antivirus or anything else that can explain this.

That is ONLY in Firefox and I don't recall it happening prior to the last update (although I can't be 100% sure about that).

Please help!

Marie

Hi, I run FF Quantum on Mac OS 10.10.5. Before the last update I did not notice this problem. Now, it's hell. I can load all https wordpress websites' admin (login) page) fine EXCEPT if they are subdomains. For instance, I can load https://domain.com/wp-admin, but I cannot load https.//subdomain.domain.com/wp-admin. It goes in an unending TLS handshake loop and never loads. If I clear cache and cookies, I get to see the login page but after I enter the credentials (yes, they are the right credentials), I end-up in the same infernal loop and the site never loads. Yes I have done everything else, and nothing works. No, I don't have a firewall or antivirus or anything else that can explain this. That is ONLY in Firefox and I don't recall it happening prior to the last update (although I can't be 100% sure about that). Please help! Marie

All Replies (3)

more options

Try to update your OS/wait for next Firefox update.

more options

Try to disable IPv6 (check for other possible causes as well).

more options

I found the problem and solved it. For some reason, the sites were running on PHP 5.4. Updating to 5.6 solved it.