This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

“Amazon” gift pop up wouldn’t let me out

  • 2 प्रत्युत्तर
  • 2
  • 6 views
  • के द्वारा अंतिम प्रतियुतर Paul

Madpdx
Madpdx
more options

I was using Firefox and google search to go to a crossword site and I received a pop up with Congratulations... amazon gift that I could not get rid of. No other buttons would work except a I’m sure the “ok” to accept. I had to uninstall Firefox to get rid of it. Spam and virus protection maybe it’s not working?

I was using Firefox and google search to go to a crossword site and I received a pop up with Congratulations... amazon gift that I could not get rid of. No other buttons would work except a I’m sure the “ok” to accept. I had to uninstall Firefox to get rid of it. Spam and virus protection maybe it’s not working?

All Replies (2)

Madpdx
Madpdx प्रश्नकर्ता
more options

It also know my state. I have a screenshot but not sure how to upload it

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

If you change the screen to desktop mode, if answer this thread on a desktop copy if Firefox, you will be able to add the screenshot as a response.

Fingers crossed this will help us to find a solution for you.