This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot delete map

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 9 views
  • के द्वारा अंतिम प्रतियुतर Anna Pelt

more options

At some point I created a submap with name José (Pilion). Then it changed itself in José (Piliona18a1d11 and I can't delete this map. I tried renaming it and then deleting it, but to no avail. Now I have several versions with the same name in the map where I originally created the submap and in the Trash folder under the name 35cab63a. It's not possible to empty the Trash. I tried to repair the maps but this didn't help. I tried to follow the solutions under 'cannot delete messages' by deleting all the trash and trash.msf files but this didn't work. Please help!

At some point I created a submap with name José (Pilion). Then it changed itself in José (Piliona18a1d11 and I can't delete this map. I tried renaming it and then deleting it, but to no avail. Now I have several versions with the same name in the map where I originally created the submap and in the Trash folder under the name 35cab63a. It's not possible to empty the Trash. I tried to repair the maps but this didn't help. I tried to follow the solutions under 'cannot delete messages' by deleting all the trash and trash.msf files but this didn't work. Please help!

All Replies (2)

more options

is that a Nokia smartphone?

more options

No, it's the desktop and both laptops under Windows 10.