Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Android "Send to other device" duplicate bug?

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 6 views
  • के द्वारा अंतिम प्रतियुतर BrunoGenovese

BrunoGenovese
BrunoGenovese
more options

I love the tab feature that lest me "Send to other device". It is my favorite method to view tabs in my Android devices and send the good ones to my desktop for organizing as bookmarks that I can later view on all of my devices.

Recently - probably after a Firefox update - the mechanism broke as follows:

- Instead of seeing my desktop listed once when I try to Send to other device, I see it listed twice. - When I click on the top listing, the tab does not get sent - it is a dud. - When I click on the bottom listing, the tab gets sent fine (even if a bit slow). - The behavior is identical no matter which Android device I use (I tested with a phone and a tablet), only the bottom instance of the desktop results on sending the tab.

Is this a known bug? (in other words, the devs know about it and plan to fix it)

Is there a workaround to remove the dead (top) instance? (until the devs get around to fixing it automatically in an upcoming patch)

Thanks.

I love the tab feature that lest me "Send to other device". It is my favorite method to view tabs in my Android devices and send the good ones to my desktop for organizing as bookmarks that I can later view on all of my devices. Recently - probably after a Firefox update - the mechanism broke as follows: - Instead of seeing my desktop listed once when I try to Send to other device, I see it listed twice. - When I click on the top listing, the tab does not get sent - it is a dud. - When I click on the bottom listing, the tab gets sent fine (even if a bit slow). - The behavior is identical no matter which Android device I use (I tested with a phone and a tablet), only the bottom instance of the desktop results on sending the tab. '''Is this a known bug?''' (in other words, the devs know about it and plan to fix it) '''Is there a workaround to remove the dead (top) instance? '''(until the devs get around to fixing it automatically in an upcoming patch) Thanks.

All Replies (3)

TyDraniu
TyDraniu
  • Top 10 Contributor
more options

Hi, you have to go to https://accounts.firefox.com and remove duplicated devices.

BrunoGenovese
BrunoGenovese प्रश्नकर्ता
more options

TyDraniu said
Hi, you have to go to https://accounts.firefox.com and remove duplicated devices.

Thanks, but unfortunately there were no duplicates listed there. The dead duplicate only shows on my Android devices, even after a full device restart.

It was still useful to check though, as I discovered that a phone I no longer use was still enabled.

BrunoGenovese
BrunoGenovese प्रश्नकर्ता
more options

Urgh, I misclicked on the Helpful button and I can't seem to be able to change it back to the right value.

Also, my reply with quote did not seem to post. So I'll type it here:

- I checked and there were no duplicates that I could delete. Bummer.

- Checking was useful although unrelated to the issue, as I discovered an old phone listed there so I was able to remove it.

BrunoGenovese द्वारा सम्पादित