This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Regular instant crashes, even in safe mode

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 13 views
  • के द्वारा अंतिम प्रतियुतर stuartb1

stuartb1
stuartb1
more options

Over the past few weeks, Firefox has had daily or even twice daily instant crashes, where it just disappears off the screen. If I set Firefox to warn before closing windows, it has no effect, and no warning appears before it shuts. If I set Firefox to restart after a crash, then it will do so, restoring all tabs and windows, but you can still tell it has crashed as each tab will be blank when you click on it, only then loading the page, and any work in progress has been lost. I have updated Firefox, refreshed Firefox, and even started in safe mode, to no avail.

In "about:crashes" there is nothing shown in the past year.

Over the past few weeks, Firefox has had daily or even twice daily instant crashes, where it just disappears off the screen. If I set Firefox to warn before closing windows, it has no effect, and no warning appears before it shuts. If I set Firefox to restart after a crash, then it will do so, restoring all tabs and windows, but you can still tell it has crashed as each tab will be blank when you click on it, only then loading the page, and any work in progress has been lost. I have updated Firefox, refreshed Firefox, and even started in safe mode, to no avail. In "about:crashes" there is nothing shown in the past year.

All Replies (1)

stuartb1
stuartb1 प्रश्नकर्ता
more options

One thing I noticed at the time of the most recent crash is a large number of Windows Security Audit Success items in the same second on Event Viewer, ID 5379 whereas they are usually once a minute