We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Audio mp3 only saved as html although extension

  • 8 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर blazeditch

more options

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox?

Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.

Hello, I always download mp3 files inside webs using "Save as" and ".mp3" method. Sometimes I had to explicitly save filename with ".mp3" extension to force audio download. However trying to download an audio no matter what format I write in file always download only webpage as .html never as .mp3. Looking at sourcecode (image attached) I found a detail containing "chrome" in webpage. Later, I tried downloading with Chromium at it worked properly. Does anyone know how to download this from Firefox? Thanks in advance for your help. P.D. I am using Firefox 84.0.2 (64-bit) for Ubuntu canonical - 1.0.
संलग्न स्क्रीनशॉट

चुने गए समाधान

Same here... see screenshot

Did you try downloading Firefox to a separate folder and running it to see what happens?

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (8)

more options

It would be nice if we could get the site so that we can try to replicate the issue.

more options

Can you try downloading Firefox from the below link and try again? I don't have that issue from my OneDrive. see screenshot

https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

more options

Firefox uses the "chrome://" protocol to access its internal files and use chrome in other cases like userChrome.css (no relation with Google Chrome), so do not get confused.

You can inspect these builtin files via a link like this in the location bar.

  • view-source:chrome://global/skin/media/

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

If you get an HTML page then try to open this page to see its content as this can be an error message or a redirect.

more options

jonzn4SUSE said

It would be nice if we could get the site so that we can try to replicate the issue.

Hello, the site is a podcast program in Spain the link is: https://21713.mc.tritondigital.com/ES_CADENASER/media-session/bbde0cb9-91e5-4ffb-b236-220b18efc942/2020/10/14/cadenaser_elfaro_20201014_013000_043000.mp3

Thanks for your help.

more options

jonzn4SUSE said

It would be nice if we could get the site so that we can try to replicate the issue.

Hello, the link is this: https://21713.mc.tritondigital.com/ES_CADENASER/media-session/bbde0cb9-91e5-4ffb-b236-220b18efc942/2020/10/14/cadenaser_elfaro_20201014_013000_043000.mp3


Thanks for your help.

more options

No problems here with saving this MP3 file via the right-click context menu (Save Audio As).

more options

चयनित समाधान

Same here... see screenshot

Did you try downloading Firefox to a separate folder and running it to see what happens?

more options

Hello, with my current version it works. I forgot that Firefox updated 3 days later that I have found this issue, my mistake. Thanks for your help.