Unable to stream/listen online with SiriusXM
I've been streaming SiriusXM on my Mac with Firefox for years but recently it's stopped working. SiriusXM tells me it' a Firefox problem, that I need to change browsers to listen to SiriusXM. I like Firefox and don't want to switch. Can anyone help?
All Replies (3)
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
You can check the Web Console for media related messages or messages about blocked content.
- "3-bar" menu button -> Web Developer or Tools -> Browser Tools -> Web Developer Tools
- https://developer.mozilla.org/en-US/docs/Tools/Web_Console
Thanks but I don't know what that means.