This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Deleting attachments not syncing in gmail

  • 3 प्रत्युत्तर
  • 2
  • 3 views
  • के द्वारा अंतिम प्रतियुतर nasht00

samantha.h.ong
samantha.h.ong
more options

Hello, I've tried various times to delete attachments from various emails in my gmail from Thunderbird. It deletes the attachment and it looks good. I then give it several hours to sync to gmail. But later, the email comes back in Thunderbird with the attachment and nothing changes. It does not save any space in gmail. I've also tried waiting several days. When I check gmail the email is still there with the attachment.

I have tried different gmail accounts, and also tried the "detach" and the "delete" function. Both do not sync into my gmail.

Hello, I've tried various times to delete attachments from various emails in my gmail from Thunderbird. It deletes the attachment and it looks good. I then give it several hours to sync to gmail. But later, the email comes back in Thunderbird with the attachment and nothing changes. It does not save any space in gmail. I've also tried waiting several days. When I check gmail the email is still there with the attachment. I have tried different gmail accounts, and also tried the "detach" and the "delete" function. Both do not sync into my gmail.

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Basically Gmail does not support removing attachments. AS IMAP always considers the server to be canonical what you are trying to do is not going to work.

divads
divads
more options

I have this issue too, but I thought Thunderbird was able to somehow overcome this. I actually installed TB for this reason alone, after reading a recent article on Medium: https://medium.com/@mrodz/gmail-out-of-space-delete-the-attachments-not-the-emails-d6ea01bebd5e

The writer seems to have had success with this method, but I'm having the same problem as the OP . Any thoughts?

nasht00
nasht00
more options

Anyone found a solution for this? I also got here following the blog post, but in reality all it did was create a DUPLICATE email with the attachment deleted. So ... it does not save any space.