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error 500 with Synology website

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर FredMcD

iddqd_idkfa
iddqd_idkfa
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Hi there,

Since 2 approximately 2 weeks I can't login to my Synology account via https://www.synology.com/en-global > sign in button > https://account.synology.com > here you put your credentials.

So visiting "https://www.synology.com/en-global" works, but when I visit "https://account.synology.com" I receive the error 500. So I can't login to my Synology account.

- I did not change any setting in Firefox or in my Synology account. - My Firefox is updated 91.0.1 - I use Windows 10 64bit

However, these days I'm using Chrome browser to login to my Synology account, because Firefox doesn't.

I did contact Synology with this and since it works with Chrome and not with Firefox, they don't know what it should be...

Someone any ideas?

Hi there, Since 2 approximately 2 weeks I can't login to my Synology account via https://www.synology.com/en-global > sign in button > https://account.synology.com > here you put your credentials. So visiting "https://www.synology.com/en-global" works, but when I visit "https://account.synology.com" I receive the error 500. So I can't login to my Synology account. - I did not change any setting in Firefox or in my Synology account. - My Firefox is updated 91.0.1 - I use Windows 10 64bit However, these days I'm using Chrome browser to login to my Synology account, because Firefox doesn't. I did contact Synology with this and since it works with Chrome and not with Firefox, they don't know what it should be... Someone any ideas?

चुने गए समाधान

nope. it was a Firefox cookie issue of the website synology.com. deleted this cookie and it works again.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (3)

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

iddqd_idkfa
iddqd_idkfa प्रश्नकर्ता
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चयनित समाधान

nope. it was a Firefox cookie issue of the website synology.com. deleted this cookie and it works again.

FredMcD
FredMcD
more options

That was very good work. Well Done.