This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Update 1-12-2022

  • 6 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर lzod33

more options

Firefox updated to 96.0 but I can't load Facebook, gmail or Bing. I keep getting this: Secure Connection Failed

An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Help?

Firefox updated to 96.0 but I can't load Facebook, gmail or Bing. I keep getting this: Secure Connection Failed An error occurred during a connection to mail.google.com. PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. Help?

चुने गए समाधान

Hi

Is this issue now resolved, is everything working okay now?

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (6)

more options

Sorry to hear about this problem. Could you try two things:

(1) Clear Firefox's Cache

See: How to clear the Firefox cache (just the cached web content, no need to clear all cookies and site data)

If you have a large hard drive, this might take a few minutes.

(2) Disable proxy

You can do that here:

  • Windows: "3-bar" menu button (or Tools menu) > Settings (previously "Options")
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

In the search box at the top of the page, type proxy and Firefox should filter to the "Settings" button, which you can click.

Set "No proxy" and save the change.

Any difference?

more options

Neither one worked. :( I do have "Enable DNS over HTTPS" checked on that settings screen though.

more options

Is this working any better today? Many Firefox had a connection issue yesterday that should now be fixed after a browser restart. However, I don't know whether that issue was the one affecting you.

more options

No it wasn't. I did uncheck the box that had "Enable DNS over HTTPS" & that worked.

more options

चयनित समाधान

Hi

Is this issue now resolved, is everything working okay now?

more options

Yes its working after I unchecked the "Endable DNS over HTTPS".