Video
There is a specific website that firefox won't play videos for. This started a couple of days ago. When the tab is loaded there is the video but the "play" arrow button isn't there. There doesn't seem to be any help anywhere on the web. It works with safari.
All Replies (7)
Hi
What is the address of the website that you are trying to view?
Don't judge
Make sure you are not blocking content.
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
I've tried all of that and the problem is still there
Hello?
Delete browsing, search and download history on Firefox {web link}
Remove a single website from your history {web link}
Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.
http://kb.mozillazine.org/Images_or_animations_do_not_load
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows
https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues
https://support.mozilla.org/en-US/kb/html5-audio-and-video-firefox
https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems
https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin