Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox history keep clean up after i close it how to fix it

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 8 views
  • के द्वारा अंतिम प्रतियुतर cor-el

dsseow
dsseow
more options

i having some issue on history, it keeps clean up everytime i close firefox, i been checked all the setting is ok(according the web online step by step)

try several setting also came out same result.

i having some anti-virus software such as Advance system care, configure the setting already still same result dono how to do,

this auto clean browsing history issue is only in firefox, others browsing (chrome & edge) no problem.

i having some issue on history, it keeps clean up everytime i close firefox, i been checked all the setting is ok(according the web online step by step) try several setting also came out same result. i having some anti-virus software such as Advance system care, configure the setting already still same result dono how to do, this auto clean browsing history issue is only in firefox, others browsing (chrome & edge) no problem.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure you do not run Firefox in permanent Private Browsing mode (Always use Private Browsing mode; Never Remember History).

  • Settings -> Privacy & Security
    Firefox will: "Use custom settings for history"
  • remove checkmark: [ ] "Always use Private Browsing mode"

In case you use "Clear history when Firefox closes" or otherwise clear history.

  • do not clear the Browsing History
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • clearing "Cookies" will remove all cookies including cookies with an allow exception you may want to keep

Boot the computer in Windows Safe mode with network support to see if that has effect in case security software is causing problems.