This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

retaining non-existant email for firefox primary

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 23 views
  • के द्वारा अंतिम प्रतियुतर cor-el

ohbewhon1
ohbewhon1
more options

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email me at the icloud account THANK YOU!!!!!!

I am trying to remove old unused primary email and change to new My old email which I have NO ACCESS TO is [email address] My new email is: [email address] Please email me at the icloud account THANK YOU!!!!!!

Paul द्वारा सम्पादित

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I have removed your email address from your question for your privacy and security as this is an open forum.

You will need to be able to access your current primary email address to be able to verify your identity to change your email address in your Firefox Account.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can only add a secondary email address and make that the primary email address if you still have access the he primary email.

You will likely have to create a new Firefox account with an email address that is currently not used if you do not have access to the primary email address.