We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox still running after exiting (Using File > Exit)

  • 5 प्रत्युत्तर
  • 0 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर jonzn4SUSE

more options

For the last several weeks, the reliability of Firefox has went off a cliff following an auto-update. After a few hours of browsing, it gets to the point where the tabs load extremely slow (or not at all). When this happens, I exit and relaunch.

Previously, it would be nearly instantaneously where the windows would close and the firefox.exe process would cease within seconds. Now, it's taking upwards of 5-10 minutes for the process to stop AFTER the windows have closed and, during that time, it'll bring the system to a near crawl. Once the process finally closes though, everything is back to working fine.

For the last several weeks, the reliability of Firefox has went off a cliff following an auto-update. After a few hours of browsing, it gets to the point where the tabs load extremely slow (or not at all). When this happens, I exit and relaunch. Previously, it would be nearly instantaneously where the windows would close and the firefox.exe process would cease within seconds. Now, it's taking upwards of 5-10 minutes for the process to stop AFTER the windows have closed and, during that time, it'll bring the system to a near crawl. Once the process finally closes though, everything is back to working fine.

All Replies (5)

more options
more options

How much physical memory do you have and in what way is it used (i.e. low on free memory) because what you write makes me think that this is a problem with paging memory to the hard drive (Windows page file) ?

more options

Unfortunately, it's still happening even after disabling the add-ons.

I have 64gb ram. It just seems to happen out of nowhere and, when it does, it brings the entire machine to a halt where the mouse cursor wont even move for a moment or two. It then catches up where the machine is usable again but I still have to go into the task manager to close out the running processes.

Update: The suggestion of the pagefile may be it. Upon looking into it further, windows is showing a page file on a separate slow spinning drive while the main drive is an NVME. Not sure why it would suddenly change since it was never used in the past but that'd be a logical reason for the new problems.

Update 2 Still early so the current browsing session hasn't aged yet but a big difference on overall system performance after straightening out the pagefile so that may've been it.

rdr.mail द्वारा सम्पादित

more options

jonzn4SUSE द्वारा सम्पादित

more options

Here is what I see on my Win7 for Firefox. see screenshot