Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Video playback stutter

  • 6 प्रत्युत्तर
  • 9
  • 10 views
  • के द्वारा अंतिम प्रतियुतर npoTeyc

more options

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM

The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Video playback stutters in Firefox and Firefox Nightly but not in an external player (mpv) or Edge. Hardware acceleration on/off makes no difference. Using the latest Radeon driver 22.11.2. Most noticeable during slow pan like this https://youtube.com/clip/Ugkx7jP_XuVB7i-O6ljGHQ_NjPmEakzvD7yM The video playback stuttering isn't new but I only stated looking into it now. No idea how long it's been like this. At first I thought it might be caused by running my monitors at true 120Hz and 60Hz instead of a fractional framerate but then the stuttering should be visible on other apps too. Switching to a fractional 60 didn't change anything in Firefox.

Je द्वारा सम्पादित

All Replies (7)

more options

Is the stuttering throughout the video or a specific times of the video track? Also is Radeon driver the driver that is suppose to be for your hardware not downloaded drivers but the manufacture specific driver set.

more options

Stutter seems random and advancing the video 1 frame at a time shows no missing or skipped frames. Like I said, in other players the playback doesn't stutter. Radeon drivers are from the Radeon website, not from Windows update or 3rd party sites.

more options

So what kinda computer is it that you using? Just to see what other info others can find about it to know what drivers it loads.

more options

CPU: Ryzen 7 5800X GPU: Radeon 6800 XT RAM: DDR4 32GB MOBO: B450 Tomahawk Max w/ latest BIOS (7C02v3F) OS: Windows 10 Home 22H2

more options

Tried disabling all addons one at a time, used safe mode, refreshed the browser; none of these completely fixed the stutter though it did seem to lower the chance of it happening. Kind of makes it seem like the video player Firefox uses has such a low priority that even the slightest interruption makes video playback freak out. Move mouse cursor over the video, stutter. Subtitles change, stutter.

EDIT: Whenever I restart Firefox to try new settings, it takes anywhere from 5 to over 10 seconds before Firefox actually closes. Sure the window disappears when I click the X but literally nothing can be used during this shutoff time. I close Firefox and click Shutdown to turn off my PC but NOTHING happens until Firefox stops holding my PC as a hostage. But none of this is new, sometimes Firefox is the best browser, other times Edge is, occasionally Vivaldi is. I never stick to just 1 browser because of random bugs like this.

I should mention that setting layers.gpu-process.enabled to false fixes the super long FF shutdown time but then FF will occasionally crash when dragging a tab from the main window to another monitor.

Je द्वारा सम्पादित

more options

I've seen similar problems, whenever I play both web video or local files. So not just http:// but also file://

Particularly whenever the CPU utilization is high enough >90%. This is not Firefox's CPU utilization, though as seen in the screenshots, CPU utilization when playing a video goes from 1% to 18 to 20%. The load roughly translate to 100% utilization on 3 threads, but spread out to 5 threads.

No such problems with standalone players or other browsers (Edge).

more options

I've also faced such problem. I was start to noticing it during video playback up to 2.0x-4.0x of normal playback speed - it starts to drop video frames (every ~5 minutes it was dropping ~200 frames of playback in one single period at 1080p 60 fps)

I would recommend to try change setting in 'about:config' section. Try to change 'media.wmf.vp9.enabled' to 'false' (the default value for the setting is 'true' in FF 111.0.1)

It's completely fixed the problem for me. My laptop secs are AMD Ryzen 7 5800H, RTX 3070 8GB (TGP 130W), 16 GB ram