This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Folders (Inbox, Sent, etc) all gone after Thunderbird crashes leaving only msf files behind

  • 1 प्रत्युत्तर दें
  • 0 यह समस्या है
  • 2 views
  • के द्वारा अंतिम प्रतियुतर david

k30
k30
more options

My Thunderbird just crashed. When I opened it again, my IMAP account was entirely empty. There is a single empty Inbox folder, a Draft folder and an Inbox folder inside the Draft folder. All are empty, but when I want to repair them, they show that they occupy space, e.g , 1.3 GB for the Inbox folder. When I navigate to the proper folder structure within the filesystem, I only see the msf files but all other files, e.g., Inbox and Sent, are gone (not hidden). Any ideas?

My Thunderbird just crashed. When I opened it again, my IMAP account was entirely empty. There is a single empty Inbox folder, a Draft folder and an Inbox folder inside the Draft folder. All are empty, but when I want to repair them, they show that they occupy space, e.g , 1.3 GB for the Inbox folder. When I navigate to the proper folder structure within the filesystem, I only see the msf files but all other files, e.g., Inbox and Sent, are gone (not hidden). Any ideas?

All Replies (1)

david
david
  • Top 10 Contributor
more options

Fortunately, since the account is IMAP, the message still exist. You should be able to view online and confirm that. The simple approach might be to just delete the account and reconstruct it.