This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

pop3 password disappeared

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर peter.bavington

peter.bavington
peter.bavington
more options

After a Windows 10 update, I find my pop3 server password has disappeared and I can no longer download e-mail to Thunderbird. I can't see any way to restore it. I can still send mail as the smtp password is present. All other settings seem OK. I can access my mail through the browser, but I want Thunderbird to download the messages.

After a Windows 10 update, I find my pop3 server password has disappeared and I can no longer download e-mail to Thunderbird. I can't see any way to restore it. I can still send mail as the smtp password is present. All other settings seem OK. I can access my mail through the browser, but I want Thunderbird to download the messages.

peter.bavington द्वारा सम्पादित

चुने गए समाधान

Thanks: I have solved the problem by deleting my account altogether and reinstalling it from scratch in Thunderbird.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (3)

peter.bavington
peter.bavington प्रश्नकर्ता
more options

Further information: the pop3 server is shown in tools>account settings>server settings but it is not listed in tools>settings>privacy and security>passwords>saved passwords. When I try to 'get all messages' Thunderbird does nothing: no error message, nothing at all. Thunderbird does not ask me to enter a password.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

First things first. What are the account settings you are using? Then do you use an anti virus program? What is it?

There is a summary in the troubleshooting information on the help menu that you can copy and paste to make that simpler.

peter.bavington
peter.bavington प्रश्नकर्ता
more options

चयनित समाधान

Thanks: I have solved the problem by deleting my account altogether and reinstalling it from scratch in Thunderbird.