This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

thunderbird.exe - Bad Image

  • 3 प्रत्युत्तर
  • 0 यह समस्या है
  • 104 views
  • के द्वारा अंतिम प्रतियुतर Hong

more options

My computer crashed but it has been fixed. Now I cannot start Thunderbird. I got the error message as shown by the attached screenshot:

thunderbird.exe - Bad Image

C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status oxcooool 2f.

I can reinstall Thunderbird. Will I be able to recover all my emails (there are thousands)? Is there another remedy?

My computer crashed but it has been fixed. Now I cannot start Thunderbird. I got the error message as shown by the attached screenshot: thunderbird.exe - Bad Image C:\Program Files (x86)\Mozilla Thunderbird\nss3.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system administrator or the software vendor for support. Error status oxcooool 2f. I can reinstall Thunderbird. Will I be able to recover all my emails (there are thousands)? Is there another remedy?
संलग्न स्क्रीनशॉट

चुने गए समाधान

Email accounts should remain unaffected with a reinstall. I've done it several times. However, whenever anything such as that is intended, I do a profile backup for security against some unanticipated happening.

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (3)

more options

चयनित समाधान

Email accounts should remain unaffected with a reinstall. I've done it several times. However, whenever anything such as that is intended, I do a profile backup for security against some unanticipated happening.

more options

Thank you. The profiles are backed up to the cloud daily. I am going to reinstall Thunderbird.

more options

Success! Everything was restored to normal after a simple reinstall.