This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Primary password reset

  • 2 प्रत्युत्तर
  • 0 यह समस्या है
  • के द्वारा अंतिम प्रतियुतर TyDraniu

more options

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the passwords stored on the Sync server, or maybe just the key4.db and logins.json folders on the computer being reset? I will not do a reset if the Sync'ed passwords could be affected, I'll just look them up on my phone. Thanks for your help!

I use Sync on multiple computers for passwords. I have forgotten the Primary password on one of them. If I do a password reset on the one computer, does it affect the passwords stored on the Sync server, or maybe just the key4.db and logins.json folders on the computer being reset? I will not do a reset if the Sync'ed passwords could be affected, I'll just look them up on my phone. Thanks for your help!

All Replies (2)

more options

Yes, it removes all your data from Sync server, including passwords.

You need a recovery key, see Reset your Mozilla account password with Recovery Keys.

Helpful?

more options

Sorry, I misread the question.

You should be disconnected from Sync server before resetting primary password.

Helpful?

प्रश्न पूछें

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.