Firefox quit probably because it was an outdated version
Can't get on the internet, probably because when I clicked on Firefox, it didn't work...probably out of date.
All Replies (3)
Can't open firefox probably because it was an outdated version. Hope it works now!
When I click on Firefox, I get Error: Platform version "115.0.3: is not compatible with minVersion>=114.0.1
MaxVersion <+114.0.1
Install Firefox again with a full installer. You shouldn't lose any data.
The full offline setup for Windows can be downloaded from https://www.mozilla.org/firefox/all//desktop-esr/ as downloading Firefox for Windows from mozilla.org may serve you the small online stub installer.
An error message like XPCOM missing or about platform version or entry points not found can happen because of a failed Firefox update that left you with a mixture of old and updated files in the Firefox installation folder.
This can happen in case security software was keeping a handle of some of the files in the Firefox program folder preventing Firefox from replacing all the files.
You may have to disable security software temporarily in case the problem persists.