This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sites do not load correctly

  • 6 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

I'm having a problem where internet sites are not loading correctly. They will sometimes not show background images, or the formatting of the pages do not load right. They load all links at the left side of the page, and pictures too. I only have problems with this on my work computer, and not my home one. If I load a site, the first or second try it may not load right. I close the browser, delete the cookies and cache, and SOMETIMES it will load the website correctly. This happens for Yahoo.com, Ebay, Wal-Mart and other sites as well.

I have also deleted Mozilla Firefox from my computer, and deleted all memorized info on my computer for it. That has also not helped.

URL of affected sites

http://yahoo.com; ebay.com; walmart.com;

I'm having a problem where internet sites are not loading correctly. They will sometimes not show background images, or the formatting of the pages do not load right. They load all links at the left side of the page, and pictures too. I only have problems with this on my work computer, and not my home one. If I load a site, the first or second try it may not load right. I close the browser, delete the cookies and cache, and SOMETIMES it will load the website correctly. This happens for Yahoo.com, Ebay, Wal-Mart and other sites as well. I have also deleted Mozilla Firefox from my computer, and deleted all memorized info on my computer for it. That has also not helped. == URL of affected sites == http://yahoo.com; ebay.com; walmart.com;

All Replies (6)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons (Adblock Plus?) is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (on Mac: "Firefox > Quit")

more options

Ok I'm running Firefox in safe mode. I'm still having problems with websites with all add ons disabled and everything on default. Of course when I had a perfect way of showing the problem, I didn't think to screen capture it.

Any additional suggestions? Thanks in advance!

more options

Got a screenshot of engadget.com

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies" See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window - See http://kb.mozillazine.org/Resetting_preferences --- You can create a new profile as a test to check if your current profile is causing the problems See [[Basic Troubleshooting|#Make_a_new_profile|Basic Troubleshooting:Make a new profile]] There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files) See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

more options

I'm still having the issue :( This is what the walmart site looks like right now for me...

more options

I'm still having the issue :( This is what the walmart site looks like right now for me... I am religiously cleaning the cache and the cookies too :(