This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Astaro security gateway detects Virus in 3.6.6 from indiana.edu site

  • 4 प्रत्युत्तर
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर TXGuy

more options

Astator gateway reports - The item you have requested is infected by virus. It will not download. The gateway does a complete download but then goes through a scanning phase at which time a virus is detected. Download web site - http://mozilla.usse.indiana.edu/pub/mozilla.org/firefox/releases/3.6.6/win32/en-US/Firefox%20Setup%203.6.6.exe

This happened

Every time Firefox opened

== Trying to dowload install file from Indiana.edu site- detects virus in 3.6.6.exe file

Astator gateway reports - The item you have requested is infected by virus. It will not download. The gateway does a complete download but then goes through a scanning phase at which time a virus is detected. Download web site - http://mozilla.usse.indiana.edu/pub/mozilla.org/firefox/releases/3.6.6/win32/en-US/Firefox%20Setup%203.6.6.exe == This happened == Every time Firefox opened == Trying to dowload install file from Indiana.edu site- detects virus in 3.6.6.exe file

All Replies (4)

more options

There have been "false postives" reported for a number of Firefox revision numbers by a number of AV/AS scanners.

Try to download Firefox from here (you may be connected to a mirror site): http://www.mozilla.com/en-US/firefox/all.html

Astaro Support: http://www.astaro.com/support Astaro User Forum: http://www.astaro.org/


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.18; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r45; current ver. 10.1 r53 (important security update 2010-06-10) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

more options

I checked with Astaro support and found no information confirming "false positives" with Astaro. I have tried several different sites but each fail the Astaro antivirus check.

Is Firefox working our this problem with Astaro? Do we know this is a false positive for sure or just a knee jerk response?

more options

Can anyone give me the answer to my question?

more options

There is a known issue with the Avira AV engine Astaro is using. It fails to extract the archive of Firefox.3.6.6.exe because of an "unsupported header format".

Please tell Avira, that you are not amused.