We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

In the drop-down menu, when I come to the part where the menu does not say anything, the entire contents of the menu (for example, view ...) or pop-up menu you get totally lost and becomes dysfunctional. I use Firefox 3.6.8. Croatian, Windows 7 profession

  • 2 प्रत्युत्तर
  • 1 यह समस्या है
  • 13 views
  • के द्वारा अंतिम प्रतियुतर cor-el

AnonymousUser
AnonymousUser
more options

In the drop-down menu, when I come to the part where the menu does not say anything, the entire contents of the menu (for example, view ...) or pop-up menu you get totally lost and becomes dysfunctional. I use Firefox 3.6.8. Croatian, Windows 7 professional! Thanks!

This happened

Every time Firefox opened

== i touch empty place on dropped menu

In the drop-down menu, when I come to the part where the menu does not say anything, the entire contents of the menu (for example, view ...) or pop-up menu you get totally lost and becomes dysfunctional. I use Firefox 3.6.8. Croatian, Windows 7 professional! Thanks! == This happened == Every time Firefox opened == i touch empty place on dropped menu

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I'm not sure that I understand what you mean. Can you attach a screenshot to clarify that?

Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

AnonymousUser
AnonymousUser प्रश्नकर्ता
more options

Thanks! It was the addon PlainTexToLInk. I disabled it and everything works fine! Mario