Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox won't open,downloaded new version, still won't work

  • 1 प्रत्युत्तर दें
  • 7
  • 12 views
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

Firefox will not open,I get a message saying it's crashed and would I like to report the problem, I have,several times. These are the details in the crash report..Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.845,avg@igeared:4.504.019.002,{ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1,{872b5b88-9db5-4310-bdd0-ac189557e5f5}:2.7.0.14,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20100830W,{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}:6.0.05,{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}:6.0.03,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}:6.0.11,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}:6.0.17,jqs@sun.com:1.0,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}:2.2.9,{ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10 BuildID: 20100914125854 CrashTime: 1285419016 EMCheckCompatibility: true Email: ******@*****.*** FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1285418914 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 412 StartupTime: 1285419006 Theme: classic/1.0 Throttleable: 1 URL: http://www.mozilla.com/en-US/firefox/3.6.10/whatsnew/ Vendor: Mozilla Version: 3.6.10

On trying to install a new version,I got this message.. Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

Firefox will not open,I get a message saying it's crashed and would I like to report the problem, I have,several times. These are the details in the crash report..Add-ons: {3f963a5b-e555-4543-90e2-c3908898db71}:9.0.0.845,avg@igeared:4.504.019.002,{ACAA314B-EEBA-48e4-AD47-84E31C44796C}:1.0.1,{872b5b88-9db5-4310-bdd0-ac189557e5f5}:2.7.0.14,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20100830W,{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}:6.0.05,{CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA}:6.0.03,{CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}:6.0.07,{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}:6.0.11,{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}:6.0.15,{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}:6.0.17,jqs@sun.com:1.0,{20a82645-c095-46ed-80e3-08825760534b}:1.1,{C2DCA7EB-22D2-4FD2-86A9-F99FCC8122BB}:2.2.9,{ABDE892B-13A8-4d1b-88E6-365A6E755758}:1.1.3,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10 BuildID: 20100914125854 CrashTime: 1285419016 EMCheckCompatibility: true Email: ******@*****.*** FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1285418914 ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 412 StartupTime: 1285419006 Theme: classic/1.0 Throttleable: 1 URL: http://www.mozilla.com/en-US/firefox/3.6.10/whatsnew/ Vendor: Mozilla Version: 3.6.10 On trying to install a new version,I got this message.. Firefox could not install this item because "install.rdf" (provided by the item) is not well-formed or does not exist. Please contact the author about this problem.

cor-el द्वारा सम्पादित

All Replies (1)

more options

You can uninstall and remove the Java Console extensions and disable the Java Quick Starter extension. You do not need them to run Java applets.

See :

See also: