We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Random interactive ads play audio and video on my pages while I'm using Firefox.

  • 1 प्रत्युत्तर दें
  • 17
  • 6 views
  • के द्वारा अंतिम प्रतियुतर the-edmeister

more options

At first I thought the ads were part of Facebook, but their customer service says the ads linked to a third-party add-on to my browser. Now I'm seeing the ads on other pages. How do I find out what is allowing the ads and how to remove them?

At first I thought the ads were part of Facebook, but their customer service says the ads linked to a third-party add-on to my browser. Now I'm seeing the ads on other pages. How do I find out what is allowing the ads and how to remove them?

All Replies (1)

more options

Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...