This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Flash Player does not work properly

  • 4 प्रत्युत्तर
  • 57
  • 1 view
  • के द्वारा अंतिम प्रतियुतर surfing69

surfing69
surfing69
more options

I have Firefox v 3.6.11, XP(SP3) , Avast AV, Windows Firewall.

I have noticed that over last couple months playback of flash content has been poor. The audio feed plays ok but the video is not smooth, staccato like and normally 'sticks' during playback. I have no such issues during playback when viewing flash videos in IE8.

Any idea what could be causing this poor playback performance

I have Firefox v 3.6.11, XP(SP3) , Avast AV, Windows Firewall. I have noticed that over last couple months playback of flash content has been poor. The audio feed plays ok but the video is not smooth, staccato like and normally 'sticks' during playback. ''' I have no such issues during playback when viewing flash videos in IE8. ''' Any idea what could be causing this poor playback performance

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

surfing69
surfing69 प्रश्नकर्ता
more options

i think that you may have misunderstood. The flash player does not crash - it's video content does not play smoothly in Firefox but does so in IE8. Please see description of issue in original post. Thanks

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

There is more in that article.
It is possible that your firewall isn't fully allowing the plugin-container process.
You can test that by disabling OOPP as written in that article..

surfing69
surfing69 प्रश्नकर्ता
more options

thanks for your further input - however disabling the OOPP and AV did not really make too much of a difference. The playback continues to be sluggish/sticky when compared with playback in IE8. I am really baffled why I cannot achieve smooth playback in Firefox. I seem to recollect that I did not have such issues a few months ago - or was this a dream?