Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

restore bookmarks does not work

  • 1 प्रत्युत्तर दें
  • 3
  • 17 views
  • के द्वारा अंतिम प्रतियुतर cor-el

jmcdaniel
jmcdaniel
more options

I have, over the past year, used Bookmarks>Organize Bookmarks>Import and Backup>Backup to save a .json file on an external hard drive. Not once has a restore operation worked. After some delay I get a message saying that it couldn't process the file. That's not a very reliable backup/restore feature. Has it always been broken? Fortunately, and thankfully, the html export and import does work.

I have, over the past year, used Bookmarks>Organize Bookmarks>Import and Backup>Backup to save a .json file on an external hard drive. Not once has a restore operation worked. After some delay I get a message saying that it couldn't process the file. That's not a very reliable backup/restore feature. Has it always been broken? Fortunately, and thankfully, the html export and import does work.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does that file have a .json file extension (right-click: Properties) ?