Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Editing printer properties in Firefox 4 causes a crash

  • 1 प्रत्युत्तर दें
  • 34
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Exmoorman

more options

When using Firefox 4 with a Dell Photo 720 printer, going straight to print works fine, but accessing "Printer Properties" (from the print menu) show the error message "Function address 0x0 caused a protection fault. Exception code (0xc0000005). Application property sheet pages may not function properly" and only shows part of the normal window.

If I try to change anything, Firefox 4 crashes. This wasn't an issue in version 2.x - 3.x. Is there something that I can change within Firefox, or is it a question of updating the Dell drivers? Nothing is displayed, but there is a button marked "change". Pressing this causes the crash; it will print on the standard settings.

When using Firefox 4 with a Dell Photo 720 printer, going straight to print works fine, but accessing "Printer Properties" (from the print menu) show the error message "Function address 0x0 caused a protection fault. Exception code (0xc0000005). Application property sheet pages may not function properly" and only shows part of the normal window. If I try to change anything, Firefox 4 crashes. This wasn't an issue in version 2.x - 3.x. Is there something that I can change within Firefox, or is it a question of updating the Dell drivers? Nothing is displayed, but there is a button marked "change". Pressing this causes the crash; it will print on the standard settings.

All Replies (1)

more options

Exactly, and I mean exactly, the same thing happens with Open Office 3