This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

trying to update firefox from 3.6.13 to version 4, but it will not let me it keeps saying I need to restart my PC to apply updates to previous version. i tried unitstalling but it will not let me unitstall

  • 3 प्रत्युत्तर
  • 2
  • 1 view
  • के द्वारा अंतिम प्रतियुतर Strewth2002

Strewth2002
Strewth2002
more options

Firefox was updating the other day and the PC crashed during this. Now unable to open firefox at all

Firefox was updating the other day and the PC crashed during this. Now unable to open firefox at all

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Try manually resetting the software update feature by deleting the files shown in the "Software Update not working properly" section of this link - http://kb.mozillazine.org/Software_Update

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Run the Firefox program once as Administrator (right-click: Run as Administrator).

Strewth2002
Strewth2002 प्रश्नकर्ता
more options

hi everyone thank you, managed to delete the files and then unistall it. i have reinstalled version4 and it works woo hooo. thank you again