This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I cannot open my Talk Talk mailbox since updating to Firefox 5.0

salcan555
salcan555
more options

I can get onto the web page, but when I try to open my emails nothing happens. I spoke to TalkTalk support about this, and they say there is a problem with Firefox as a browser since recent updates. I updated to 5.0 earlier today and haven't been able to access my mail since then. I can get into my hotmail email okay using Firefox. When I changed browser, I managed to access my TalkTalk email as well. Should I change back to a previous version of Firefox?

I can get onto the web page, but when I try to open my emails nothing happens. I spoke to TalkTalk support about this, and they say there is a problem with Firefox as a browser since recent updates. I updated to 5.0 earlier today and haven't been able to access my mail since then. I can get into my hotmail email okay using Firefox. When I changed browser, I managed to access my TalkTalk email as well. Should I change back to a previous version of Firefox?

All Replies (2)

trevorlonguk
trevorlonguk
more options

I to have found this problem, come on Firefox! stop messing about !! we need to trust you...............oh what about Google

trevorlonguk द्वारा सम्पादित

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?