Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Having Various Problems With Several Sites ("sort by" for ex)

  • 1 प्रत्युत्तर दें
  • 2
  • 2 views
  • के द्वारा अंतिम प्रतियुतर Donnie

more options

Note: these problems started recently without changing anything in FFox.

Examples:

HomeDepot.com: "sort by" feature stopped working. Also cannot change number of listing per page.

USPS.com: could not print shipping label. Instead of a PDF label popping up, I was prompted to save as or open with "com.usps.cns.web.pdf.labelgeneration servlet". USPS told me to remove everything after ".pdf"

Another site (can't remember which): after filling out a form, pressing "submit" did nothing.

So I: Turned off Adblock extension Disabled NoScript extension Updated JAVA to the latest version Tested w/ Opera, same problem Tested w/ IE, worked but now my hands feel dirty!

Note: these problems started recently without changing anything in FFox. Examples: HomeDepot.com: "sort by" feature stopped working. Also cannot change number of listing per page. USPS.com: could not print shipping label. Instead of a PDF label popping up, I was prompted to save as or open with "com.usps.cns.web.pdf.labelgeneration servlet". USPS told me to remove everything after ".pdf" Another site (can't remember which): after filling out a form, pressing "submit" did nothing. So I: Turned off Adblock extension Disabled NoScript extension Updated JAVA to the latest version Tested w/ Opera, same problem Tested w/ IE, worked but now my hands feel dirty!

madlynx द्वारा सम्पादित

All Replies (1)

more options

Restart FireFox in safemode which disables all addons/extensions so you can enable one by one until it reoccurs allowing you to isolate the problem.

How to start Firefox in Safe Mode

Diagnose Firefox issues using Troubleshoot Mode