This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Having Various Problems With Several Sites ("sort by" for ex)

  • 1 प्रत्युत्तर दें
  • 2
  • 2 views
  • के द्वारा अंतिम प्रतियुतर Donnie

madlynx
madlynx
more options

Note: these problems started recently without changing anything in FFox.

Examples:

HomeDepot.com: "sort by" feature stopped working. Also cannot change number of listing per page.

USPS.com: could not print shipping label. Instead of a PDF label popping up, I was prompted to save as or open with "com.usps.cns.web.pdf.labelgeneration servlet". USPS told me to remove everything after ".pdf"

Another site (can't remember which): after filling out a form, pressing "submit" did nothing.

So I: Turned off Adblock extension Disabled NoScript extension Updated JAVA to the latest version Tested w/ Opera, same problem Tested w/ IE, worked but now my hands feel dirty!

Note: these problems started recently without changing anything in FFox. Examples: HomeDepot.com: "sort by" feature stopped working. Also cannot change number of listing per page. USPS.com: could not print shipping label. Instead of a PDF label popping up, I was prompted to save as or open with "com.usps.cns.web.pdf.labelgeneration servlet". USPS told me to remove everything after ".pdf" Another site (can't remember which): after filling out a form, pressing "submit" did nothing. So I: Turned off Adblock extension Disabled NoScript extension Updated JAVA to the latest version Tested w/ Opera, same problem Tested w/ IE, worked but now my hands feel dirty!

madlynx द्वारा सम्पादित

All Replies (1)

Donnie
Donnie
more options

Restart FireFox in safemode which disables all addons/extensions so you can enable one by one until it reoccurs allowing you to isolate the problem.

How to start Firefox in Safe Mode

Diagnose Firefox issues using Troubleshoot Mode