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Firefox crashes

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
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  • के द्वारा अंतिम प्रतियुतर cor-el

priscillo
priscillo
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Hello, since i updated Firefox last week it has been crashing at the start and i'm not able to open it in safe mode. I can't add any information on the troubleshooting as i can't open the program...

Hello, since i updated Firefox last week it has been crashing at the start and i'm not able to open it in safe mode. I can't add any information on the troubleshooting as i can't open the program...

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That is a problem with Trusteer Rapport (RapportTanzan9.DLL).

You submitted those reports with a Firefox 9.0.1 version.
You can try to update to Firefox 10.02 to see if it still happens and also make sure that you have the latest version of Trusteer Rapport.

You can try to stop Trusteer Rapport if installing the latest version of TR doesn't help.

Start Menu > Programs > Trusteer Rapport > Stop Rapport

cor-el द्वारा सम्पादित