This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

everytime I open firefox this box( X marks) appears, closing out doesnt get rid of it and eventually have to restart in order to do so?

  • 2 प्रत्युत्तर
  • 5
  • 1 view
  • के द्वारा अंतिम प्रतियुतर eronboy

more options

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

When I go to my firefox browser a separate box opens ( X marks-click to finish installing) appears.I close this because I dont know what it is. This though has no effect as it keeps running somehow and enventually a message appears in the bottom left hand corner of the screen-x marks synchronising complete.Then further up the screen another smaller box appears, when this happens my mouse ceases to function and the screen freezes.Any windows open cant be closed and all that can be done is to restart my computer.How do I get rid of this annoyance?

चुने गए समाधान

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

संदर्भ में यह जवाब पढ़ें 👍 3

All Replies (2)

more options

चयनित समाधान

Go to Firefox/Tools(Alt+T)-Addon or you can to Addon Manager from CTRL+SHIFT+A- then choose Extension and find Xmark if you have it by click uninstall and restart your Firefox and check

more options

problem solved ! thanx:-)