This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since I updated firefox to version 13 I cant watch youtube. whenever I try to play video it says "An error occurred. Please try again later."

  • 21 प्रत्युत्तर
  • 426
  • 3 views
  • के द्वारा अंतिम प्रतियुतर mariana1113

rosti93
rosti93
more options

Youtube worked fine before this update.

Youtube worked fine before this update.

चुने गए समाधान

I have found 2 solution...

Go to Firefox -> Add-ons -> Plugins -> Locate Shockwave Flash 11.3.300.257 (not 11.0.1.152) and disable it.

OR

1) Go to Control Panel -> Uninstall a Program -> Uninstall Mozzila Firefox 2) Go to Run (Windows key + R) -> Type appdata - > go to Roaming -> Locate Mozilla Firefox and delete it. 3) Go to C:\Program Files (x86)\Mozilla Firefox (or wherever you have installed it) and delete this folder. 4) download the browser, install 5) Do not update Shockwave 6) ENJOY!!!

संदर्भ में यह जवाब पढ़ें 👍 55

All Replies (1)

mariana1113
mariana1113
more options

I've tried every solution I've found about this issue, but none of them had worked until I found this one Thanks!!! A lot!! :D

  1. 1
  2. 2