This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 3 प्रत्युत्तर
  • 5
  • 2 views
  • के द्वारा अंतिम प्रतियुतर philipp

more options

To view crash reports, we do not start at all

To view crash reports, we do not start at all

All Replies (3)

more options

hello sonehara, this crash seems to be related to babylon software software on the pc. please uninstall all babylon toolbars etc. from the windows control panel.

more options

From the control panel of Windows, such as Babylon was to uninstall all toolbars, the situation does not change

more options

from the crash details you've submitted, it appears that the file named browsemngr.dll (which is part of babylon toolbar) is triggering the crashes - if the crashes don't stop, it still has do be active on your pc...

edit: according to babylon you'll also need to unistall "Browser Manager" + "Bprotector" + "Object Installer" + "Babylon Toolbar on IE"

philipp द्वारा सम्पादित