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I lost my firefox sync account

  • 4 प्रत्युत्तर
  • 2
  • 8 views
  • के द्वारा अंतिम प्रतियुतर Msarsour

Msarsour
Msarsour
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After Firefox Aurora crash . Firefox make desktop folder Old Firefox Data. then i lost my Firefox sync account ,all Add-ons and my all settings. when i try to reconnect at sync server reply with "account or password not true". I try to reset password but nothing send to my email

After Firefox Aurora crash . Firefox make desktop folder Old Firefox Data. then i lost my Firefox sync account ,all Add-ons and my all settings. when i try to reconnect at sync server reply with "account or password not true". I try to reset password but nothing send to my email

Msarsour द्वारा सम्पादित

चुने गए समाधान

Have you tried copying the files in that "Old Firefox Data folder into the currently active Profile folder?

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
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चयनित समाधान

Have you tried copying the files in that "Old Firefox Data folder into the currently active Profile folder?

http://support.mozilla.com/en-us/kb/Profiles#How_to_find_your_profile

Msarsour
Msarsour प्रश्नकर्ता
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Thanks it solve the problem ,but why sync account had a problem. if every time firefox crash I'll lost my sync account its big problem and when i try to reset password its refused and doesn't send me any email

the-edmeister
the-edmeister
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Aurora isn't Firefox, yet.

Aurora is a 2nd stage Alpha version of what will become Firefox in 6 to 12 weeks.

If you aren't up to testing Alpha level software, which is updated almost daily, don't use Aurora!

http://www.mozilla.org/en-US/firefox/fx/#desktop

Msarsour
Msarsour प्रश्नकर्ता
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all the problem wasn't Aurora and wasn't crashing ,but losing my sync account and refusing reset its password by unknown problem. (the password was true and the email i try to reset password to was true also ). after crash i used Firefox 15 but sync account problem was exist  : can't access my sync account. after copying files from folder sync account back with same variable i used before .