This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can't sync data from a Vista pc with FF 16.0.2 to 2nd pc running Wind-7 FF 17.0.1.

  • 3 प्रत्युत्तर
  • 1 यह समस्या है
  • 19 views
  • के द्वारा अंतिम प्रतियुतर cor-el

14all
14all
more options

I tried to sync from a Vista 32 bit pc running FF 16.0.2 to a new pc with Windows 7 64 bit and FF 17.0.1. It did not work. Is it more likely to be the OS difference or the FF version difference that prevented the sync from happening ? If the FF version difference is the problem, can I update to version 17 on the older Vista pc (the origin pc) with out wiping out all my original settings (bookmarks, tabs, etc) that I wish to transfer to the new pc ?

I tried to sync from a Vista 32 bit pc running FF 16.0.2 to a new pc with Windows 7 64 bit and FF 17.0.1. It did not work. Is it more likely to be the OS difference or the FF version difference that prevented the sync from happening ? If the FF version difference is the problem, can I update to version 17 on the older Vista pc (the origin pc) with out wiping out all my original settings (bookmarks, tabs, etc) that I wish to transfer to the new pc ?

14all द्वारा सम्पादित

All Replies (3)

the-edmeister
the-edmeister
  • Moderator
more options
  1. Firefox Sync doesn't work from one PC to another, the Sync server sits in the middle.
  2. Sync works across all Operating Systems which the Firefox and the Sync service are compatible with - which is virtually everything except iOS and non-Android phones.
  3. Did you set up Sync on both "devices"?

https://support.mozilla.com/en-US/kb/how-do-i-set-up-firefox-sync
https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync#w_part-3-connect-your-other-device-to-your-sync-account

14all
14all प्रश्नकर्ता
more options

I read all the documentation at the beginning. I synced the origin pc to store the data on the server. When I enter the 12 char code on the "Pair a device" screen, I got nothing. So I was not sure if these differences were a problem. I was setting up the new pc and did not directly from step1 to step2 in the sync process. I will try it again with a new code.

14all द्वारा सम्पादित

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Both devices need to be online at the same time if you want to pair a device with the (3x4) 12-character code and sync needs to be set up and working on at least one (desktop) computer to get a 12-character code via that computer and enter that code on the other device (computer) to pair that device.

Enter the account name (email address) and password and the 26-character Sync key manually to connect to an existing sync account instead of using the 12-character code to pair a device.

  1. open "Tools > Options > Sync" or "Firefox > Set Up Sync"
  2. click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  3. click "I Have an Account" : Connect
  4. click "I don't have the device with me" at the bottom to enter the account settings (email, password, sync key)