This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am no longer able to open or download most PDFs from web pages. I have the pop-up blocker turned off in Preferences.

  • 1 प्रत्युत्तर दें
  • 6
  • 6 views
  • के द्वारा अंतिम प्रतियुतर philipp

ahegarty
ahegarty
more options

In recent months I have found that I am unable to download or open PDF documents from web pages. Download links either open a blank page in a new tab or do nothing. PDFs that I am unable to view in Firefox can be viewed and/or downloaded in Safari most of the time and Chrome all of the time so I assume the problem is not my computer or operating system. I recently turned off the pop-up blocker but that did not make a difference. The problem has worsened over the past couple months, it appears that more and more web sites are moving to a different protocol for viewing/downloading PDFs. It used to happen occasionally but now I find that I am unable to view a majority - about 75% - of PDFs. I am using Firefox v18 for Mac with Mac OS X 10.6.8.

In recent months I have found that I am unable to download or open PDF documents from web pages. Download links either open a blank page in a new tab or do nothing. PDFs that I am unable to view in Firefox can be viewed and/or downloaded in Safari most of the time and Chrome all of the time so I assume the problem is not my computer or operating system. I recently turned off the pop-up blocker but that did not make a difference. The problem has worsened over the past couple months, it appears that more and more web sites are moving to a different protocol for viewing/downloading PDFs. It used to happen occasionally but now I find that I am unable to view a majority - about 75% - of PDFs. I am using Firefox v18 for Mac with Mac OS X 10.6.8.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello ahegarty, you could try using the PDF Viewer addon, for more details also see PDF files are blank or cause an error message on Mac.