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Firefox crashes every night without a crash report (Since last 3-6 months) Currently using version 23.0.1, Fresh Install, Fresh Profile, No Addons

  • 2 प्रत्युत्तर
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  • के द्वारा अंतिम प्रतियुतर colablizzard

colablizzard
colablizzard
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Every night Firefox crashes without any crash report. All I get is the Windows dialog that says "Firefox has stopped working" "A problem caused the program to stop working correctly. Please close the program." "Close the program". (If I can upload the screenshot I will).

The websites I was on are intranet only sites, require NO Flash or Java. Two tabs only. The same sites were not crashing in much older versions, appx 6+ months ago. The only criteria for crashes seems to be the uptime of Firefox. The longer I leave it, the greater the chances of this crash. I have never seen it crash in front of my eyes, always (90%) would have crashed when I unlock the PC in the morning. I leave it running and locked the whole night.

Just a couple of days ago I decided to do a complete clean install of Firefox, i.e.: Uninstall, Delete Program Files, Delete Profile folder. Reinstall, import bookmarks. That's it.

Hardware Acceleration has been disabled. Provide Telemetry has been enabled. Crash Reporter is enabled, but doesn't kick in. about:crashes is empty. (Even before re-install there were no recent crashes recorded there).

Every night Firefox crashes without any crash report. All I get is the Windows dialog that says "Firefox has stopped working" "A problem caused the program to stop working correctly. Please close the program." "Close the program". (If I can upload the screenshot I will). The websites I was on are intranet only sites, require NO Flash or Java. Two tabs only. The same sites were not crashing in much older versions, appx 6+ months ago. The only criteria for crashes seems to be the uptime of Firefox. The longer I leave it, the greater the chances of this crash. I have never seen it crash in front of my eyes, always (90%) would have crashed when I unlock the PC in the morning. I leave it running and locked the whole night. Just a couple of days ago I decided to do a complete clean install of Firefox, i.e.: Uninstall, Delete Program Files, Delete Profile folder. Reinstall, import bookmarks. That's it. Hardware Acceleration has been disabled. Provide Telemetry has been enabled. Crash Reporter is enabled, but doesn't kick in. about:crashes is empty. (Even before re-install there were no recent crashes recorded there).

All Replies (2)

Andrew
Andrew
  • Moderator
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Could you provider you computer manufacturer, model and graphics card information in order for us to better assist you? Thank you!

colablizzard
colablizzard प्रश्नकर्ता
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HP Compaq 6005 Pro Small Form Factor PC

AMD Athlon II X2 Processor B24

Chipset AMD 785G

Integrated ATI Radeon HD 4200

Integrated Broadcom NetXtreme Gigabit Ethernet BCM 5761

Integrated High Definition audio with Realtek ALC261 codec, internal PC speaker


For further info : http://h10010.www1.hp.com/wwpc/ca/en/sm/WF06a/12454-12454-64287-3328896-3328896-4024556.html?dnr=1


Thanks for looking into this.

colablizzard द्वारा सम्पादित