This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my pc crashed and i do not have the sync key now. how do i recover the data in sync? all i can find is ways to start over and that is simply worthless..

  • 1 प्रत्युत्तर दें
  • 3
  • 8 views
  • के द्वारा अंतिम प्रतियुतर the-edmeister

more options

sync demands a key code that does not exist because the pc crashed. how do i sync my data without the key? generating and new key is remove the data i need and there is nothing i can find to assist me.

sync demands a key code that does not exist because the pc crashed. how do i sync my data without the key? generating and new key is remove the data i need and there is nothing i can find to assist me.

All Replies (1)

more options

Sorry, without your Sync Key your data is useless and can't be recovered. That "key" is the encryption / decryption key for your data, and no one except you ever see that key.

Sync is intended to synchronize Firefox data between multiple devices, not as a backup medium for only one device