This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

sync from phone to pc

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 3 views
  • के द्वारा अंतिम प्रतियुतर philipp

JesseH
JesseH
more options

I recently has to reinstall windows. I didn't bother backing up my Firefox data because it is synced to my phone. now I'm having trouble getting my settings from my phone back to my PC. in not positive what my user name or password were and I defiantly don't know my restore key. what are my options.

I recently has to reinstall windows. I didn't bother backing up my Firefox data because it is synced to my phone. now I'm having trouble getting my settings from my phone back to my PC. in not positive what my user name or password were and I defiantly don't know my restore key. what are my options.

All Replies (1)

philipp
philipp
  • Moderator
more options

hello JesseH, please try to pair the two devices like this:

  1. on your android phone go into the system's settings app and into accounts & synchronisation (might be worded slightly different on different android devices), go to firefox sync & tap on pair a device.
  2. on your desktop go to firefox > options > sync > set up firefox sync > i have an account which will show you a 3x4 character code that you'll have to enter into your android device in order to complete the process.