This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't see GIF files

  • 3 प्रत्युत्तर
  • 5
  • 10 views
  • के द्वारा अंतिम प्रतियुतर cor-el

more options

When I see my email and there is a link to a GIF image the image never opens on my PC when I click on it. I'm using Windows 8 and Mozilla Firefox.

When I see my email and there is a link to a GIF image the image never opens on my PC when I click on it. I'm using Windows 8 and Mozilla Firefox.

All Replies (3)

more options

Does it work if you copy the link to the clipboard and paste the link in the location bar and press Enter to open the link?

more options

No, I'm afraid it doesn't, cor-el

more options

What kind of links are this?

Can you post an example?

Any security or other errors in the Browser Console (Firefox/Tools > Web Developer;Ctrl+Shift+J) when you paste the link in the location bar?


Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.