Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Video will not play, Java7 is blocked. Deleted and downloaded Java 6, Plugins still show 7 installed

  • 1 प्रत्युत्तर दें
  • 4
  • 10 views
  • के द्वारा अंतिम प्रतियुतर cor-el

Froneck
Froneck
more options

Video from Kim Komando and Dick Morris will not play. Java 7 was blocked so I downloaded 6. Still no video yet an advertizement will play! Add-ons still show Java7 but Java7 has been removed in add/remove programs, Java6 is listed! I tried resetting FireFox but still can get Video! Java 7 is still listed in Add-ons while Java6 is not! What do I have to do to get video??

Video from Kim Komando and Dick Morris will not play. Java 7 was blocked so I downloaded 6. Still no video yet an advertizement will play! Add-ons still show Java7 but Java7 has been removed in add/remove programs, Java6 is listed! I tried resetting FireFox but still can get Video! Java 7 is still listed in Add-ons while Java6 is not! What do I have to do to get video??

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

To avoid confusion:

Make sure that you do not block JavaScript.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

For the issue with Java:

Try to delete the pluginreg.dat file in the Firefox Profile Folder and maybe addons.sqlite as well to reset the plugin registry databases.

See Re-initializing the plugins database: