This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Message pane always appears at start of TB session

  • 5 प्रत्युत्तर
  • 5
  • 1 view
  • के द्वारा अंतिम प्रतियुतर sfhowes

more options

I know this problem was previously answered in 2012, but I do not use cccleaner, so there must be another source to the problem. It has only appeared in the last wek or so. TB is not currently running and session.json file is still available in my mail folder. I have restarted TB in this Windows 7 session and the file's current contents are:

{"rev":0,"windows":[{"type":"3pane","tabs":{"rev":0,"selectedIndex":0,"tabs":[{"mode":"folder","state":{"folderURI":"mailbox://eric_in_spain%40ymail.com@pop.mail.yahoo.com/Inbox","folderPaneVisible":true,"messagePaneVisible":false,"firstTab":true},"ext":{"quickFilter":{"filterValues":{"text":{"text":null,"states":{"sender":true,"recipients":true,"subject":true}}},"visible":true}}}]}}]}

Any suggestions, anybody?

I know this problem was previously answered in 2012, but I do not use cccleaner, so there must be another source to the problem. It has only appeared in the last wek or so. TB is not currently running and session.json file is still available in my mail folder. I have restarted TB in this Windows 7 session and the file's current contents are: {"rev":0,"windows":[{"type":"3pane","tabs":{"rev":0,"selectedIndex":0,"tabs":[{"mode":"folder","state":{"folderURI":"mailbox://eric_in_spain%40ymail.com@pop.mail.yahoo.com/Inbox","folderPaneVisible":true,"messagePaneVisible":false,"firstTab":true},"ext":{"quickFilter":{"filterValues":{"text":{"text":null,"states":{"sender":true,"recipients":true,"subject":true}}},"visible":true}}}]}}]} Any suggestions, anybody?

चुने गए समाधान

If the message pane setting is not being retained between restarts, there is something wrong in your profile folder, and if it's not possible to find the source of the problem, it's usually easier and faster to set up a new profile.

But perhaps what might be useful here is to set up filters that e.g. move the unsolicited mail out of the Inbox to a separate folder, or highlight (tag) the important mail in the Inbox.

संदर्भ में यह जवाब पढ़ें 👍 0

All Replies (5)

more options

I'm running version 24.4.0.

I always have the Mesage Pane open because it is the quickest method of reading emails which I select to open with a single click. It means no tabs to open and close; less clicking means less likelihood of RSD.

So, I tested, View > Layout and deselect Message Pane. Closed and then reopened Thunderbird and the Message Pane was not open.

Please confirm that you are using version 24.4.0 Please confirm that it also occurs if you restart in Safe Mode - so disable the Message Pane, then Help > select 'Restart with addons disabled'.

more options

Thanks for your help with this. I am using 2.4.0 and the problem is still there whether or not I am in safe mode. I have inadvertently found a solution that works for me. I simply drag the top edge of the message pane down to the bottom of the screen, so that while session.json still has the value set to "true", the pane does not appear on the screen.

efraja द्वारा सम्पादित

more options

Is there any reason why you do not want to see / use the Message Pane?

more options

I receive many unsolicited emails and prefer to see an uncluttered inbox so that I can maximise the number of unwanted emails that I delete.

I realise that the preference for or against the message pane is a personal thing, and I respect your decision, but it is not the way I prefer to work.

more options

चयनित समाधान

If the message pane setting is not being retained between restarts, there is something wrong in your profile folder, and if it's not possible to find the source of the problem, it's usually easier and faster to set up a new profile.

But perhaps what might be useful here is to set up filters that e.g. move the unsolicited mail out of the Inbox to a separate folder, or highlight (tag) the important mail in the Inbox.