This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does Thunderbird create duplicates in trash when moving unread and read emails to trash from the inbox?

  • 4 प्रत्युत्तर
  • 4
  • 27 views
  • के द्वारा अंतिम प्रतियुतर Bill456r

more options

Mainly when I delete unread messages from the inbox, later when i look in the trash folder the message will be in trash twice? Is also happens with read messages but not as frequently.

Additionally, when composing an email, after sending i will have the email listed in drafts multiple times?

Mainly when I delete unread messages from the inbox, later when i look in the trash folder the message will be in trash twice? Is also happens with read messages but not as frequently. Additionally, when composing an email, after sending i will have the email listed in drafts multiple times?

चुने गए समाधान

RE: Multiple Drafts

This sounds like you are saving 'Draft' copies to the 'Draft' folder on the server and not the 'Draft' folder in Local Folders.

I would guess that as you compose the email, a draft copy is saved maybe more than once before the folder synchronized, so saving more than one copy.

Is it possible that there is a rogue draft email which you can see via webmail but not via Thunderbird. Test this by deleting all the draft emails via Thunderbird and right click on Draft' folder and select 'compact'. Then log on to webmail, check the Draft folder to see if it really is empty.

Another option: If you do not need to keep a copy on the server, then I suggest you use the 'Draft' folder in Local Folders. Set this up here:

  • Tools > Account Settings > Copies & Folders for the account
  • Under Drafts
  • select 'Other' and 'Drafts on Local Folder'
  • click on OK
संदर्भ में यह जवाब पढ़ें 👍 1

All Replies (4)

more options

Do you have an IMAP gmail account?

more options

It is an IMAP account hosted by ATT

more options

चयनित समाधान

RE: Multiple Drafts

This sounds like you are saving 'Draft' copies to the 'Draft' folder on the server and not the 'Draft' folder in Local Folders.

I would guess that as you compose the email, a draft copy is saved maybe more than once before the folder synchronized, so saving more than one copy.

Is it possible that there is a rogue draft email which you can see via webmail but not via Thunderbird. Test this by deleting all the draft emails via Thunderbird and right click on Draft' folder and select 'compact'. Then log on to webmail, check the Draft folder to see if it really is empty.

Another option: If you do not need to keep a copy on the server, then I suggest you use the 'Draft' folder in Local Folders. Set this up here:

  • Tools > Account Settings > Copies & Folders for the account
  • Under Drafts
  • select 'Other' and 'Drafts on Local Folder'
  • click on OK

Toad-Hall द्वारा सम्पादित

more options

I will try your suggestion and see what happens.

Thanks.