This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird running slow and not responding

  • 2 प्रत्युत्तर
  • 9
  • 11 views
  • के द्वारा अंतिम प्रतियुतर Wayne Mery

hoodoo_uk
hoodoo_uk
more options

Thunderbird 24.4.0 running on Windows 8.1 has suddenly started to freeze on opening new emails and displays a 'not responding' error message; any solutions? I've tried Thunderbird safe mode and disabling email scaninng in Mcaffe.

Thunderbird 24.4.0 running on Windows 8.1 has suddenly started to freeze on opening new emails and displays a 'not responding' error message; any solutions? I've tried Thunderbird safe mode and disabling email scaninng in Mcaffe.

All Replies (2)

jcrouse
jcrouse
more options

Same problem too!

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Start *Windows'* safe mode with networking enabled - win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode Still In Windows safe mode, start thunderbird in safe mode - http://support.mozillamessaging.com/en-US/kb/safe-mode

Does problem go away?