This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird is not downloading my email

  • 1 प्रत्युत्तर दें
  • 3
  • 1 view
  • के द्वारा अंतिम प्रतियुतर JDnHuntsvilleAL

Kershman
Kershman
more options

My emails are on the web server for PDQ email address but are not downloading into Thunderbird when I ask them to download. It has been a couple of days of no message downloads. I have checked all the settings with PDQ/airmail.net and they say there is no problem on their end.

Do you think I need to reinstall Thunderbird and if I do... Do I lose my email info, addresses, contacts, etc

My emails are on the web server for PDQ email address but are not downloading into Thunderbird when I ask them to download. It has been a couple of days of no message downloads. I have checked all the settings with PDQ/airmail.net and they say there is no problem on their end. Do you think I need to reinstall Thunderbird and if I do... Do I lose my email info, addresses, contacts, etc

All Replies (1)

JDnHuntsvilleAL
JDnHuntsvilleAL
more options

I had a similar situation with Gmail -- it wasn't downloading messages and I could not send messages. I finally did just uninstall TBird and reinstalled it, and everything started working again.

And no, I did not lose any of my emails or settings. I believe there is an option during the uninstall that specifies to delete all user settings -- just be sure that is NOT checked.