This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Mozilla Support में खोजें

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Recently Installed Firefox. Printer won't work with bank statement?

  • 1 प्रत्युत्तर दें
  • 1 यह समस्या है
  • 1 view
  • के द्वारा अंतिम प्रतियुतर user633449

Wiggam
Wiggam
more options

On my Sony laptop running Windows 7, I recently installed Firefox. It is connected to an HP Photosmart C5180 printer. No problem printing any documents except attempting to print my bank statement. It shows that it is ready to print i.e. has copied the information, but the printer spits out blank pages.

On my Sony laptop running Windows 7, I recently installed Firefox. It is connected to an HP Photosmart C5180 printer. No problem printing any documents except attempting to print my bank statement. It shows that it is ready to print i.e. has copied the information, but the printer spits out blank pages.

All Replies (1)

user633449
user633449
more options

I'm going to guess these bank statements are PDF files. There are two things you can do:

Wait until Friday, and update to Firefox 29.0.1 which fixes this issue Update Firefox to the latest release. I recommend this if you can wait two days to print these statements

If you can't wait, View PDF files using Firefox’s built-in viewer can help you change your PDF viewer to one that can print.